About
ControlMap has three plans: Free, Essentials and Pro. Free and Essentials cover the basics of managing compliance for a client, and Pro includes everything else in the left menu. The plan is set per client, and an MSP user upgrades it.
Compare the plans
Here is what each plan includes:
| Free | Essentials | Pro | |
|---|---|---|---|
| Frameworks | One, from the catalog | One, from the catalog | More than one |
| Assessments | 1 assessment import, no custom assessments | 1 assessment import, no custom assessments | Included |
| Users | 1 | No limit | No limit |
| Records (risks, policies, procedures, governance documents, evidence and action items) | Up to 10 of each | No limit (risks are imported up to 5 at a time) | No limit |
| Risk editing | Name, ID and status only | Included | Included |
| Bulk export and bulk delete | Locked | Included | Included |
| Integrations from the client portal | None | None | Included |
| Trust Center | Pro feature | Pro feature | Included |
| Audits | Pro feature | Pro feature | Included |
| Vendors | Pro feature | Pro feature | Included |
| Controls | Pro feature | Pro feature | Included |
| My Compliance | Pro feature | Pro feature | Included |
Everything else in the left menu is included on every plan, including the Comparison tab on the Dashboard. Free also includes People. Report scheduling and email are available on Free.
Pro features
These pages are Pro features:
- Trust Center
- Audits
- Vendors
- Controls
- My Compliance
On Free and Essentials, each one stays in the left menu. When you open it, the page says "<Feature> is a Pro feature." and shows an Upgrade to Pro button.
Limits on the Free plan
On the Free plan:
- You can have 1 user. You can't invite people from outside the tenant, including by sharing assessment questions.
- You can have up to 10 each of risks, policies, procedures, governance documents, evidence and action items. When a list reaches the limit, a banner offers an upgrade to Essentials or Pro.
- On a risk, you can edit only the name, ID and status.
- Bulk Export and bulk Delete are locked on Risks, Documents, Evidence and Action Items.
Upgrade a client's plan
To move a client from Free or Essentials to a higher plan:
- In the client portal, select the upgrade prompt, such as Upgrade to Pro on a Pro feature page.
- An MSP user completes the upgrade. If you aren't an MSP user, ask one to do it.
- If the MSP has no licence available, the prompt opens billing, where an MSP user can add a licence.
Your work carries over when you move up a plan.
