AJ Suurhoff
Articles
Recent activity by AJ Suurhoff
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Evidence CSV import fails due to invalid Objective IDs
If you're importing evidence using a CSV file via Evidence > Add Evidence > Create evidence placeholder from file (CSV) and ControlMap displays an error indicating that your file contains invalid O...
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Document automatically moved to In Review after review date passed
ControlMap automatically changes the status of policies, procedures, and governance documents from Approved to In Review when the Review Date is in the past. This is expected behavior, designed to ...
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Policies or procedures not showing objective mappings
If you notice that a policy or procedure appears linked to an objective when viewing that objective, but the Objectives column on the Policies or Procedures page is empty for that document, the doc...
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Document acknowledgment showing 0% after reset
If your document acknowledgment percentages have dropped to 0% and it appears that users have lost their acknowledgment history, this is typically caused by an automatic reset configured in your on...
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Unable to delete a risk assessment questionnaire
If you're trying to delete a risk assessment questionnaire from Settings > Risk Assessment Questionnaire but you see the message "This questionnaire cannot be deleted", the questionnaire is still l...
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Vendor export missing vendors when status and type filters are applied
If your vendor export includes fewer vendors than expected when both the Vendor Status and Vendor Type filters are applied, this is because the export only includes vendors that have both fields po...
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