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Resetting your password

If you've forgotten your account password, you can reset it at any time by following these steps:  

1. Select the Forgot Password link near the bottom of the sign-in page.

  

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2. Type your account's email address in the Email Id field on the subsequent page, and then select Forgot Password.

 

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3. Check your inbox for an email with the subject Password reset for ControlMap from compliance@ctrlmap.com.  Clicking the URL in the email will take you to a secure landing page to establish your new password.

 

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4. On the landing page, fill in your Email Id and type your new password in the Password field. Selecting Reset Password will update your password, and you should now be able to access ControlMap with your new credentials.

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Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.