If a vendor can't access a risk assessment you've sent them, you likely haven't shared the assessment yet. You can verify this by checking the assessment's status and updating it to share the link with the vendor.
Who can use this feature?
Compliance Managers or Super Admins
Check the assessment status and share it
In your ControlMap account, navigate to Vendors.
Click the vendor whose risk assessment isn't accessible.
Click the Risk Assessment tab and check the Status column for that assessment.
If the status shows Not Shared, click the Meatballs menu next to the assessment and select Edit.
Click Update.
This shares the assessment and sends an email to the vendor with a link to fill in the risk assessment questionnaire.
Any questions?
If you have any questions, reach out to our support team by submitting a support ticket. We're here to help!