Skip to main content
ControlMap
Toggle navigation menu
Status Page
Contact Support
Sign in
Resolving issues
"UnAuthorized. Your account is blocked" error message
Assessment question missing from the assessment list
Bulk uploaded risks not appearing in framework risks view
Clone tenant option unavailable
Document acknowledgment showing 0% after reset
Document automatically moved to In Review after review date passed
Evidence CSV import fails due to invalid Objective IDs
Framework can't be replaced on an Essentials license
Imported assessment questions not appearing in assessments
Integration not syncing users after adding an inclusion rule
No search results when linking items in mapping
Not receiving weekly policy or evidence reminder emails
Policies or procedures not showing objective mappings
SPRS score appears incorrect
Tenant not appearing in the merge list
Unable to delete a risk assessment questionnaire
Unable to delete action items
Vendor export missing vendors when status and type filters are applied
Vendor risk assessment showing as Overdue after all questions are answered
Vendor unable to access a risk assessment